Terms and Conditions
Effective date: 7 September 2026
These Terms and Conditions govern the provision of event planning and production services by Britanovex, a Manchester-based creative event-production agency. Please read them carefully before engaging our services.
1. Introduction and Acceptance of Terms
These Terms and Conditions govern the provision of event planning and production services by Britanovex. By engaging Britanovex, the client accepts these terms in full. They apply to all services unless otherwise agreed in writing between the parties.
- Britanovex is a Manchester-based creative event-production agency specialising in corporate events, private celebrations, team evenings, launches, birthdays, and fully designed themed experiences.
- Our services include physical poker tables, roulette and blackjack installations, concept development, venue transformation, scenography, lighting, furniture, branded environments, hosts, guest flow, logistics, setup, and coordination.
- Britanovex may update these terms from time to time; the current version applies to all new bookings.
- If any client does not accept these terms, they should not proceed with a booking.
2. Definitions
- Client
- The individual or organisation engaging Britanovex for event planning and production services.
- Services
- Event planning, production, and related activities as described in the written proposal or agreement.
- Event Date
- The agreed date on which the event is scheduled to take place.
- Venue
- The physical location where the event takes place.
- Fees
- The charges for the Services as set out in the proposal or invoice.
Britanovex provides physical event production services only. No online gambling, accounts, deposits, withdrawals, bonuses, jackpots, or ticket sales are involved in any engagement.
3. Booking and Confirmation
Bookings are confirmed upon written agreement and receipt of any required deposit. The booking process is as follows:
- The client provides accurate event details, including date, venue, expected guest count, and service requirements.
- Britanovex issues a written proposal outlining the scope of services and associated fees.
- A booking is confirmed when the client accepts the proposal in writing and pays any required deposit.
- Changes to the booking must be requested in writing and are subject to availability and any applicable fee adjustments.
For booking enquiries, contact Britanovex at [email protected] or 0161 496 0662.
4. Fees and Payment
Fees are as set out in the written proposal. Payment terms are specified in the invoice and may include the following:
- A deposit may be required to secure the booking.
- Final payment is due as specified in the invoice, typically before the event date.
- Late payments may incur interest or suspension of services until payment is received.
- All fees are quoted in GBP and are inclusive of VAT where applicable.
Britanovex is based in Manchester, United Kingdom, and all invoices are issued from that location.
5. Cancellation and Rescheduling
Cancellation and rescheduling are subject to the terms set out in the written proposal. The following general principles apply:
- The client must notify Britanovex in writing of any cancellation or rescheduling request.
- Cancellation fees may apply based on the notice period provided.
- Britanovex will make reasonable efforts to accommodate rescheduling, subject to availability.
- If Britanovex cancels due to unforeseen circumstances, any fees paid will be refunded or credited.
Specific cancellation fee percentages are not stated here; please refer to your proposal for details.
6. Client Responsibilities
The client is responsible for providing accurate information, obtaining necessary permissions, and ensuring venue compliance. In particular, the client must:
- Provide accurate event details and requirements in a timely manner.
- Obtain any necessary permits or licences for the event.
- Ensure the venue meets safety and accessibility standards.
- Cooperate with Britanovex in the planning and execution of the event.
While Britanovex handles production, the client may need to secure venue permissions directly.
7. Liability and Indemnity
Britanovex's liability is limited to the fees paid for the services, except where prohibited by law. The following terms apply:
- Britanovex is not liable for indirect or consequential losses.
- The client indemnifies Britanovex against claims arising from the client's breach of these terms.
- Britanovex maintains appropriate insurance for its operations.
- Nothing in these terms limits liability for death or personal injury caused by negligence.
These terms are subject to UK consumer law where applicable.
8. Intellectual Property
Britanovex retains ownership of all pre-existing intellectual property and grants the client a licence to use deliverables for the event. The following terms apply:
- Custom designs created specifically for the client are assigned to the client upon full payment.
- Britanovex may use event photographs for promotional purposes unless the client objects in writing.
- The client must not use Britanovex's branding without prior written permission.
Britanovex creates bespoke event designs, and these terms protect both parties' creative rights.
9. Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision is found invalid, the remaining provisions remain in effect.
Britanovex is located in Manchester, England.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact Britanovex:
Email: [email protected]
Phone: 0161 496 0662
Address: 42 King Street West, Manchester, United Kingdom